Drive Smarter with the UK's Best Warranty

We will usually ask you to provide a clear description of the issue, any warning lights, a diagnostic report or estimate from a VAT-registered garage, proof of servicing and maintenance, a photograph of your dashboard showing mileage and warning lights, and a copy of your V5C logbook and driving licence. We may also request additional images, videos or inspection reports if needed to assess the request fairly.

If you pay for your Warranty Plan through a finance company such as Payment Assist or Bumper, you’ll have two separate agreements: your Warranty Plan with us, and your finance agreement with them. The finance provider pays us for your plan and then collects the repayments from you under their own terms. If you miss payments, they may add charges or take action, but this does not automatically cancel your Warranty Plan or give you a right to a refund; your cover continues under our Warranty Terms unless we confirm otherwise in writing. If you’re struggling to make your repayments, you must contact your finance provider directly, as we can’t change or manage your finance agreement for you.

Yes. Fair wear and tear of covered mechanical and electrical components is included. Common wear and tear items include suspension components, steering parts, timing chains, transmissions, clutches, injectors, turbos, DPFs, EGR valves and more.