Warranty Plan Terms

For Cars, Vans, and Motorcycles

Petrol & DieselHybridElectric

Version 1.0 – June 2025

Table of Contents

1. Warranty Introduction2. Important Notice3. Definitions & Terms4. Scope of Warranty5. What is Covered6. What is Not Covered7. Making a Repair Request8. Repair Process9. Breakdown Cover10. Out-of-Hours Procedure11. General Terms12. Discretionary Support Statement13. Contact Information

1. Warranty Introduction

This Warranty Plan offers discretionary mechanical and electrical repair cover for eligible vehicles, including cars, motorcycles, and vans, whether used for personal or business purposes. It applies to combustion engines, hybrid systems, and electric powertrains.

To qualify for cover, vehicles must meet all the following at the plan start date:

  • Be under 10 years old
  • Have covered:
    • Fewer than 100,000 miles (Cars/Vans)
    • Fewer than 50,000 miles (Motorcycles)

Plans are available for 12, 24 or 36 months, depending on your selection at purchase.

2. Important Notice

This is a discretionary Warranty Plan, not an insurance policy. All repair requests are reviewed on a case-by-case basis and approved at the sole discretion of Cover Me Warranty Ltd, based on fairness and the warranty terms.

We are not regulated by the FCA, but we follow principles of transparency, integrity, and flexibility to support customers swiftly and fairly.

3. Definitions & Terms

You / Your:Vehicle's registered keeper
We / Us / Our:Cover Me Warranty Ltd
Warranty Plan:This discretionary agreement
Repair Request:A formal request for repair authorisation
Authorised Repairer:A garage approved by us
Covered Component:Any mechanical/electrical part included under "What is Covered"
Discretionary Product:Coverage granted at our sole discretion
Pre-Existing Fault:A fault existing prior to plan activation
Wear & Tear:Gradual deterioration over time (covered only if the part was serviceable when the plan began)

4. Scope of Warranty

Discretionary cover is provided for the cost of parts and labour to repair mechanical or electrical faults during the warranty term, subject to mileage limits and exclusions.

5. What is Covered

All factory-fitted mechanical and electrical components are included, if in working order at plan start. This includes:

Combustion Engine Vehicles (Petrol/Diesel)

Engine, gearbox, drivetrain, clutch
Transmission (manual/auto), turbo/supercharger
ECUs, sensors, fuel systems, pumps
Brakes, suspension, steering
Cooling systems, thermostats, radiators
Electrical systems, infotainment, multimedia
Driver assistance (parking sensors, ACC, lane assist)
Air conditioning, airbags, and safety systems

Hybrid Vehicles

All combustion items plus:

Hybrid ECUs, electric motors
Hybrid battery (sudden failure only)
Power control units, onboard charging modules

Electric Vehicles (EVs)

EV motors, reduction gear
Power control units, inverters
High-voltage battery (sudden failure only)
Thermal systems, EV-specific electronics
Charging ports (vehicle side)

Motorcycles (Petrol, Hybrid, EV)

Engine, gearbox, drivetrain
Suspension, brakes, lighting, ignition
Controls, ECUs, dash cluster
High-voltage batteries (no gradual degradation)

General Inclusions

Labour and diagnostic costs
Consequential damage
MOT failures (covered items only)
Wear & tear (if part was serviceable at start)

6. What is Not Covered

Routine Items & Consumables

Tyres, brake pads/discs, bulbs, filters, wiper blades
Oils, fluids (unless part of an authorised repair)
Charging cables, 12V batteries, belts, chains, sprockets
Software updates (unless fixing a covered part)
EV/hybrid battery degradation

Vehicle Types / Conditions Not Covered

Pre-existing faults
Hire/reward vehicles (taxis, couriers, food trucks, etc.)
High-performance/specialist brands (e.g. BMW M, AMG, Tesla, Porsche)
Vehicles with a market value over £100,000
Adapted/specialist vehicles (motorhomes, imports, mobile units)

See full brand list at www.coverme-warranty.co.uk/exclusions

Other Exclusions

Cosmetic issues (paint, trim, upholstery)
Accidental damage, misuse, or unauthorised modifications
Faults with no valid diagnostics or where no fault is found

7. Making a Repair Request

Before any repairs begin, you must:

  1. Contact Cover Me Warranty Ltd with details of the issue
  2. Submit any diagnostics or service records we request
  3. Use an approved repairer only:

Cars & Vans – Approved Networks:

  • Halfords
  • Kwik Fit
  • ATS
  • National Tyres
  • Formula One Autocentres
  • HiQ
  • FMG Repair Services

Motorcycles:

Any VAT-registered garage with our authorisation

⚠️ Repairs without prior authorisation may not be reimbursed.

8. Repair Process

1
Report the fault to us
2
Visit an approved repairer
3
Wait for written approval before any repairs begin
4
Proceed with the repair (once approved)
5
Submit the final invoice and proof of repair
6
If approved, we will pay the repairer directly

In exceptional cases, we may authorise mobile technicians or third-party garages.

9. Breakdown Cover

Provided via Emergency Assist, including:

UK-wide coverage
Unlimited callouts
No excess or callout charges
Home start, puncture assistance, onward travel
Covers the vehicle, not the driver

Contact Numbers:

Breakdown Line: 01945 586 228

General Enquiries: 01945 586 200

10. Out-of-Hours Procedure

If a breakdown occurs outside of our business hours:

  1. You may proceed with urgent repairs (at your own risk)
  2. Keep all receipts and diagnostics
  3. Submit to us for possible retrospective approval

11. General Terms

30-day waiting period if no previous active warranty
Maximum claim:
– Cars/Vans: £3,000 (or £6,000 with upgrade)
– Motorcycles: £2,000 (or £4,000 with upgrade)
Vehicles must not exceed 2,000 miles/month
Full service history required (or a service within 30 days of plan start)
Unlimited claims up to the vehicle's original purchase price
Plan may be transferred if a replacement vehicle qualifies
14-day cancellation window (if no claims have been paid)
No cover for indirect or consequential financial loss

12. Discretionary Support Statement

Though backed by clear terms, this is a discretionary plan — we understand real life doesn't always follow the rules. That's why we review each case individually. If something falls outside the terms, we'll still consider support if it's fair to do so.

13. Contact Information

Cover Me Warranty Ltd

The Royals, 353 Altrincham Road

Sharston, Manchester, M22 4BJ

Tel: 01606 634 051

www.coverme-warranty.co.uk

General Enquiries: support@coverme-warranty.co.uk

Repair Requests: repairs@coverme-warranty.co.uk