Start a Repair
We're here to help when you need us most. Our repair process is designed to be quick, fair, and hassle-free.
How the Repair Process Works
We've made repairs as simple as possible. Follow these steps to get your vehicle back on the road quickly.
1
Report Your Repair
Log into your account and provide details about the issue with your vehicle.
2
Initial Assessment
Our team reviews your repair request and contacts you within 24 hours.
3
Repair Authorisation
Once approved, we will authorise repairs at an approved garage.
4
Get Back on the Road
Your vehicle is repaired and you're back on the road with minimal disruption.
Ready to Start a Repair?
Sign in to your account to start the repair process
Don't have an account? Get covered first
What's Covered
Engine and gearbox components
Electrical system failures
Cooling system issues
Fuel system problems
Steering and suspension
Braking system components
Air conditioning
And much more...
Important Information
Repairs must be reported within 7 days of the fault occurring
• Your vehicle must be serviced according to manufacturer guidelines
• Pre-existing faults are not covered
• Maximum claim limits apply as per your warranty plan
Need Help with Your Repair?
We'll respond within 24 hours